South Coast Pickleball Pty Ltd

South Coast Pickleball Pty Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, services, or providing your personal information, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information including, but not limited to:

- Name

- Email address

- Phone number

- Business details

- Any information you submit via forms, surveys, or direct communication

- Website usage data (such as IP address, browser type, pages visited)

- We only collect information that is reasonably necessary for our business operations.

2. How We Collect Information

We collect personal information when you:

- Submit a form on our website

- Contact us via email, phone, or other channels

- Engage with our services

- Interact with our website (via cookies or analytics tools)

3. How We Use Your Information

We may use your personal information to:

- Provide and deliver our services

- Communicate with you about enquiries, services, or support

- Send transactional messages such as confirmations or reminders

- Send marketing or promotional communications (where consent is provided)

- Improve our website, services, and user experience

- Comply with legal and regulatory obligations

- You may opt out of marketing communications at any time.

4. Disclosure of Personal Information

We may disclose your personal information to:

- Third-party service providers who assist us in operating our business (e.g. hosting, CRM, analytics, marketing platforms)

- Professional advisers such as accountants, legal advisers, or consultants

- Government authorities where required by law

- We do not sell or rent your personal information to third parties.

5. Data Security

- We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure systems and limiting access to authorised personnel only.

- However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Access and Correction

- You may request access to the personal information we hold about you and request corrections if you believe it is inaccurate, out of date, or incomplete.

- To make a request, contact us using the details below.

7. Cookies and Analytics

- Our website may use cookies and third-party analytics tools to collect information about how users interact with our site. This helps us improve functionality and performance.

- You can adjust your browser settings to refuse cookies if you prefer.

8. Marketing Communications

- If you have opted in to receive marketing communications, you may unsubscribe at any time by following the instructions in the message or by contacting us directly.

- Transactional messages related to services you request may still be sent.

9. Changes to This Policy

- We may update this Privacy Policy from time to time. The updated version will be posted on our website and will apply from the date of publication.

10. Contact Us

- If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Email: [email protected]